Regular system maintenance is scheduled for Tuesdays, Wednesdays, and Fridays in the early morning from 12:00 midnight to 3:00 a.m, and on Saturdays and Sundays from 5:00 p.m. until 12:00 midnight. Please check this page to see if maintenance will take place during any particular maintenance period. If you have any questions or comments pertaining to any past or future maintenance please contact our support department at 408-387-5555.
2010-07-26 11:07:43 - Notice of Emergency Maintenance in San Francisco - [Posted by: bpeskin]
One of our upstream internet providers has informed us they need to perform emergency maintenance on our connection with them that might entail a 20 minute downtime. Our engineers are working to fail our services over to our other providers so there will be no interruption in service for our customers in the San Francisco area.
2010-07-03 11:47:57 - Internet access at 44 Montgomery to be interrupted shortly - [Posted by: bdysart]
Our engineer is onsite at 44 Montgomery and will begin maintenance activities shortly; this will bring down the Internet connection for the building. The maintenance should last approximately one hour. In case of emergency, please call our emergency engineering number at 408-472-4718.
2010-07-03 10:23:48 - Maintenance at 44 Montgomery building this morning and afternoon - [Posted by: bdysart]
We will be performing maintenance on our network infrastructure at the 44 Montgomery building later this morning and early this afternoon. During this maintence, it will nbe necessary to interrupt Internet access for the building temporarily. We will minimize the duration of the service interruption as much as possible. In case of emergency, please call our emergency engineering number at 408-472-4718.